Eldercare Solutions

Training Services

Practical knowledge in Health and Social Care for a compassionate and confident caregiver.

Our caregiver training covers the essential knowledge and safe practices needed to support people with dignity, respect and skill.

Caregiver training at Eldercare Solutions

Learning outcomes

What you will learn in health and social care training.

By the end of the training, learners will have covered the foundations of caregiving, person-centred support, safe practice, responding to emergencies, and looking after their own wellbeing. Explore the objectives across each topic below.

MODULE 01

Introduction to Caregiving

  • Understand the role and responsibilities of a caregiver
  • Practise person-centred care and protect dignity
  • Communicate effectively and maintain professional boundaries
  • Understand safeguarding and confidentiality
  • Apply basic infection prevention and safe care practices
  • Observe, report and escalate concerns appropriately
  • Build professionalism and practise caregiver self-care

MODULE 02

Person-Centred Care Principles

  • Understand the principles of person-centred care
  • Promote dignity, respect, privacy and choice
  • Recognise individual needs, preferences and values
  • Support independence and meaningful involvement
  • Communicate effectively with care recipients and families
  • Promote equality, diversity and inclusion
  • Contribute to personalised care planning
  • Maintain confidentiality and professional boundaries
  • Apply person-centred principles to everyday care

MODULE 03

Health and Safety at Work

  • Understand workplace health and safety responsibilities
  • Identify common hazards and prevent risks
  • Carry out basic risk assessments
  • Follow safe working practices
  • Understand fire and emergency procedures
  • Report accidents and incidents
  • Practise infection prevention and hygiene
  • Use PPE and equipment safely
  • Create and maintain a safe working environment

MODULE 04

First Aid and CPR

  • Assess and respond safely to emergencies
  • Recognise cardiac arrest and perform CPR
  • Use an AED safely and appropriately
  • Respond to choking emergencies
  • Provide basic first aid for common injuries
  • Recognise and manage shock and severe bleeding
  • Know when to seek emergency medical assistance
  • Apply appropriate infection-control precautions

MODULE 05

Moving and Handling

  • Understand safe moving and handling principles
  • Identify hazards and reduce risks
  • Carry out basic moving and handling risk assessments
  • Use safe techniques and appropriate body positioning
  • Communicate effectively during transfers
  • Use moving and handling equipment safely
  • Protect the person’s dignity, comfort and independence
  • Recognise when to seek assistance
  • Follow care plans and report concerns appropriately

MODULE 06

Medication Administration

  • Understand safe medication administration principles
  • Apply the medication rights and checking procedures
  • Read labels, prescriptions and MAR charts
  • Store, handle and dispose of medication safely
  • Recognise medication errors and report incidents
  • Identify side effects and adverse reactions
  • Maintain accurate documentation and records
  • Respect consent, dignity and confidentiality
  • Know when and how to escalate concerns

MODULE 07

Infection Prevention and Control

  • Prevent and control the spread of infection
  • Perform effective hand hygiene
  • Select and use PPE correctly
  • Prevent cross-contamination
  • Handle waste, linen and equipment safely
  • Maintain a clean and safe care environment
  • Recognise and report signs of infection
  • Apply infection-control practices during personal care

MODULE 08

Safeguarding and Confidentiality

  • Understand what safeguarding means and why it matters
  • Recognise types and signs of abuse and neglect
  • Know how and when to report concerns
  • Maintain professional boundaries and practise safely
  • Protect confidential and personal information
  • Understand consent and appropriate information sharing
  • Use phones, photographs and social media safely
  • Record and report information accurately
  • Understand whistleblowing and escalation procedures
  • Maintain dignity, privacy and respect

MODULE 09

Caregiver Self-Care

  • Recognise stress, fatigue and burnout
  • Identify personal stress triggers
  • Practise simple stress-management techniques
  • Set healthy personal and professional boundaries
  • Improve time management and work-life balance
  • Understand the importance of rest, nutrition and wellbeing
  • Build emotional resilience
  • Know when and how to seek support
  • Develop a personalised caregiver self-care plan

Training enquiries

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